Effective Date: January 1, 2024
This Privacy Policy supersedes any previous versions and may be updated periodically to reflect changes in our information handling practices or applicable laws. By using our products or services (“the Services”), you affirm that you are 18 years of age or older and consent to the terms of this Privacy Policy, including the collection and use of information as described herein.
Definitions
- Information: Refers collectively to both Commercial Information and Personal Information.
- Commercial Information: Includes data such as product or service price lists, customer lists, sales and marketing information, distributor and retailer data, and financial information related to your company.
- Personal Information: Identifiable information about an individual, such as name, address, email, password, phone number, age, and payment information.
Information Collection
We may collect the following types of information:
- Commercial and Personal Information: Provided directly by you.
- Usage Data: Including but not limited to user location, browser type and language, referring URL, accessed files, errors generated, operating system, service usage, IP address, and time zone.
- Payment Information: Credit card or other payment details for processing transactions, which will not be stored on our systems.
Use of Information
All collected information is treated as confidential and is used solely for the provision of the Services.
Information Sharing
- Internal Use: Employees, agents, or contractors may access your information on a need-to-know basis to facilitate the provision of the Services, subject to confidentiality obligations.
- Business Transactions: In the event of a merger, bankruptcy, or sale of assets, your information may be transferred as part of the transaction.
Communication Preferences
To opt-out of receiving future emails from us, please send a request to support@avenstra.com.
Access, Update, and Removal of Information
You may request access to, correction, update, or removal of your personally identifiable information by submitting a written request via email. Please allow up to 48 hours for changes to take effect, noting that this may impact your ability to use certain features of the Services.
Cookies
We use cookies to enhance user experience by:
- Storing visitor preferences.
- Recording session information and user-specific activities.
- Tracking past site activity for service improvement.
External Links
Our website may contain links to third-party websites. We do not control and are not responsible for the privacy practices or content of these sites. We recommend reviewing the privacy policies of any linked third-party websites.
Security Measures
We implement appropriate organizational, physical, and technical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please be aware of the inherent risks associated with data transmission over the internet.
Policy Updates
We recommend reviewing our Privacy Policy periodically for any updates. You will have the option to opt-out of any new uses of your information not previously disclosed.
Enforcement
We strive to ensure that your personal information is used in accordance with this Privacy Policy. For any concerns regarding our adherence to this policy or our data usage practices, please contact our Customer Support Services at info@avenstra.lk